FAQ’s

  1. What is Home Care?
  2. What are the advantages of using Home Care?
  3. Who uses Home Care?
  4. Who pays for Home Care services?
  5. What separates us from other companies?
  6. How does service begin?
  7. What questions should I ask a prospective Home Care agency?

 

What is Home Care?

Home care is Home Care or supportive care provided in the clients home.

Home care helps seniors live independently for as long as possible, given the limits of their medical condition. It covers a wide range of services and can often delay the need for long-term nursing home care.

More specifically, home care may involve helping the elderly with activities of daily living such as bathing, dressing, and eating. Or it may include assistance with cooking, cleaning, other housekeeping jobs, and monitoring one’s daily regimen of prescription and over-the-counter medications.

With TLC Companion Care, service is based on the individual’s need and may range from 3 hours a day to 24-hour-a-day care.

What are the advantages of home care?

Home care is an excellent, cost-effective alternative to hospital or other institutional care.  Most importantly, people are happier at home and receive more care and attention from family, friends and home care professionals.

Who uses home care?

People of all ages use home care services-from senior citizens to young children. Some examples include:

  • those who are able to be discharged from a hospital or nursing home but need additional care
  • those who are terminally ill and want to live their final days with dignity surrounded by their loved ones in the comfort of their own home
  • those who have short-term health needs
  • those who need assistance, due to age or disability, to remain at home
  • those who need education about the disease process and training on how to best care for themselves.

Who pays for your Home Care services?

You obtain care without insurance coverage on a private pay basis.

What separates us from other companies?

We are a local, family-owned company, which is operated and staffed by residents in your community. We are also licensed, insured, and bonded, to better serve and protect our clients. Our owner performs each assessment and matches a companion that has been trained by us and whom we think will be a good fit for your specific needs.

How does service begin?

A physician, patient or family member can initiate service.

If a physician does not prescribe home care, but the individual still desires services, TLC Companion Care can suggest a plan of care to meet a wide variety of needs and budgets.
The owner of TLC Companion Care, Erin Gregson, comes to your home to learn more about you and your needs so she can choose a caregiver who is the perfect fit for you.

What questions should I ask a prospective Home Care company?

How long has the company been serving the community?
Does the company have information explaining its services, fees, and eligibility requirements?
How does the provider select and train its employees?
Are nurses or therapists required to evaluate the patient’s home care needs? If so, what does this involve?
Will the provider consult the patient’s physicians and family members?
Is the patient’s course of treatment documented, detailing specific tasks to be accomplished by each professional caregiver?
Does the patient and his or her family receive a copy of this plan, and is the plan updated as changes occur?
Will the provider take time to teach family members about the care given to the patient?
Does this provider assign supervisors to oversee the quality of care patients are receiving in their homes? (If so, how often do these individuals make visits?
Who can the patient and his or her family members contact with questions or complaints?
What procedures does this provider have in place to handle emergencies?